Legal
Privacy Policy
Last updated: 19 September 2026
1. Information we collect
We collect information you provide directly, such as:
- Account details — name, email address, mobile number, and password (stored as a secure hash, never in plain text).
- Birth details you enter for astrology readings — date, time, and place of birth.
- Order and shipping information when you purchase products from the Store.
- Messages you send to our AI Astrologer or to a live astrologer during chat.
- If you sign in with Google, your name, email address, and profile photo as shared by Google.
2. How we use your information
- To generate your Kundli, Panchang, horoscope, and other astrology readings.
- To verify your identity via one-time passcodes (OTP) sent to your email or mobile number.
- To process and fulfil Store orders, including sharing your shipping address with our delivery partners.
- To connect you with astrologers for live chat consultations.
- To send transactional messages — OTPs, order updates, and account notifications.
- To improve our services and respond to support requests.
3. How we share your information
We do not sell your personal data. We share it only with: payment processors (Razorpay) to complete purchases; SMS and email providers to deliver OTPs and notifications; astrologers you choose to chat with, limited to what's needed for the consultation; and law enforcement when legally required.
4. Data security
Passwords are hashed and never stored in plain text. Sessions use short-lived access tokens plus an httpOnly refresh cookie that isn't accessible to scripts, reducing the risk of theft even if the site is compromised by a malicious script. We use industry-standard encryption for data in transit (HTTPS).
5. Your choices
- You can update your account details at any time.
- You can request deletion of your account and associated data by contacting support.
- You can opt out of non-essential communications; transactional messages (OTPs, order updates) can't be turned off, as they're required for the service to function.
6. Children's privacy
AstroParrot is not directed at children under 18. We do not knowingly collect data from minors.
7. Changes to this policy
We may update this policy from time to time. We'll post the revised date at the top of this page.
8. Contact us
Questions about this policy? Reach out via the contact details on our About page.